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Terms & Conditions

Last updated: [Insert Date]

At HappyHospitaliti we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information.

 

1. Who We Are

HappyHospitaliti is an independent consultancy that helps hospitality businesses improve their presence on Tripadvisor. We are based in the United Kingdom and operate under UK data protection laws, including the General Data Protection Regulation (GDPR).

 

2. Information We Collect

We may collect the following information from you when you use our services or website:

  • Your name, business name, email address, and phone number
  • Payment details for billing purposes
  • Login details for Tripadvisor or other accounts if you choose to provide them
  • Information contained in reviews or business listings that you ask us to manage

 

3. How We Use Your Information

We use your information to:

  • Provide our consultancy services
  • Optimise and manage your Tripadvisor listing
  • Respond to reviews on your behalf
  • Communicate with you about your account
  • Process payments for services

We do not sell or share your information with third parties for marketing purposes.

 

4. Data Security

We take appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access. If we store your login details, they are kept securely and only used to perform the tasks you have authorised.

 

5. Sharing Information

We may share your information if required by law, or if necessary to protect our rights, property, or safety. We will never share your personal information with outside companies for their marketing.

 

6. Your Rights

Under GDPR you have the right to:

  • Access the personal data we hold about you
  • Request corrections to your information
  • Ask us to delete your information
  • Withdraw consent for us to use your information

To exercise these rights, please contact us at the email below.

 

7. Retention of Data

We only keep your personal information for as long as necessary to provide our services and meet legal obligations.

 

8. Cookies and Website Use

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings if you prefer.

 

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

HappyHospitaliti
Email: [Insert email address]